Museum of Science
  • 23-Jan-2023 to Until Filled (EST)
  • Visitor Services - 399
  • Boston, MA, USA
  • 15.19 per hour
  • Hourly
  • Regular, Part Time

Sales Representative - 301

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

Sales Representatives are proactive, passionate, sales driven team members who excel at matching Museum offerings to the interests and needs of our guests. Working primarily at the Museum's box office and secondarily at other cash handling locations, Sales Representatives sell tickets, memberships, and additional venues and products to increase the audience engagement, meet sales goals, boost Museum revenue, and support the best possible experience for Museum of Science visitors.

Participate in the Guest Service Program to support the Museum's commitment to providing our guests and colleagues with a welcoming and comfortable environment:

  • The Guest Service Orientation (Mandatory)
  • The Guest Service Experience .


RESPONSIBILITIES:

  • An average of 45 and reaching up to 300 transactions per Sales Representative, per day.
  • This position requires active support and engagement of the Museum's sales programs, including meeting department sales goals, and daily sales may include 1-20 or more memberships per day, and 1-10 or more automatic renewal sign ups per day.
  • Eligible for $2 or more incentive for each Membership sale.
  • Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends.
  • This position requires dressing in accordance with specified appearance standards/dress code.


WORK SCHEDULE:

This position is part-time | Shift #301: Fri-4:45pm-9:15pm and Sun-8:45-5:15pm


REPORTS TO:

Director, Visitor Services


MINIMUM QUALIFICATIONS:

  • HS Diploma or equivalent
  • 1 or more years of sales experience
  • Demonstrated ability to match guest interest to Museum offerings and effectively up-sell additional offerings to meet sales goals
  • Demonstrated attention to detail
  • Proven experience juggling many tasks calmly and efficiently in a fast paced setting
  • Proven success working independently
  • Basic math skills sufficient to collect payment and make accurate change on transactions, compare costs of guest purchase options, or keep accurate capacity counts
  • Proven ability to maintain accuracy in cash handling
  • Demonstrated customer service and communication skills


STARTING SALARY:

Non-Exempt (Hourly). $15.19/hr


BENEFITS:

Benefits for non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, up to a total of 48 hours of paid vacation time, accrued, paid sick time, 16 hours of paid, holiday time, medical and vision insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, a Museum Membership after one year of service, employee referral program, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!


VACCINATION POLICY:

Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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