Museum of Science
  • 27-Dec-2022 to Until Filled (EST)
  • Digital
  • Boston, MA, USA
  • 70000-80000 per year
  • Salary
  • Regular, Full Time

Digital Community Manager

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

The Digital Community Manager will be an audience engagement leader responsible for driving conversation and building community with audiences across the Museum's digital channels. This role will be responsible for creating and executing against an engagement strategy that is aligned with the Museum's mission, brand and messaging guidelines across our online platforms, while leveraging best practices for each channel.


RESPONSIBILITIES:

  • Building community / audience relationships for 10+ digital products / channels.
  • Responding to comments across 10+ channels and communities with a response time of 24 hours
  • Engaging in groups with millions of digital members
  • Daily monitoring of digital channels, including evening and weekend hours.


WORK SCHEDULE:

This position is full-time, 40 hours/week, Monday-Friday.


REPORTS TO:

Head of Digital Audience Development


MINIMUM QUALIFICATIONS:

  • Bachelor's Degree
  • 3 or more years of science or science-related content/brands experience
  • Demonstrated experience with written and verbal communication, particularly for online audiences.
  • Organization skills and attention to detail
  • Proficiency with major social media platforms.
  • Proficiency with social media analytics tools.
  • Demonstrated experience communicating with various audiences on social media platforms about a diverse set of topics
  • Demonstrated experience launching and managing community initiatives like social media groups (i.e. Facebook, Reddit), user forums, or superuser programs.
  • Ability to understand data and analytics and to make data-driven decisions.


STARTING SALARY:

Exempt (Salaried). $70,000 - $80,000 Annually

BENEFITS:

Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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