Museum of Science
  • 10-Jan-2022 to Until Filled (EST)
  • IIT- Administration - 910
  • Boston, MA, USA
  • 185,000-200,000
  • Salary
  • Regular, Full Time

Associate Vice President, Information Technology & Security

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

The Associate Vice President of Information Technology & Security will be responsible for leading all aspects of the Museum's Information Technology group including data analytics and business intelligence, web, development and application maintenance, infrastructure, audio visual and technical services and support, as well as the maturation of cyber security and privacy practices. As a key leader within the Digital division, this role will balance technology strategy and the day-to-day management of key IT functional areas with the development of a company-wide information-security risk-management program. The right leader will assume responsibility for strategy and implementation of Information Technology across the enterprise, including infrastructure (network, telephony, hardware), third-party partnerships (outsource and SaaS relationships), technical support/helpdesk functions, audio/visual support, business applications (i.e., CRM, Data Warehouse, Ticketing, etc.), and productivity platforms (e.g., Office365, Cisco Jabber, SharePoint, Slack). This position will include operational responsibility for the availability, integrity, and security of all critical IT systems and infrastructure that support the business. Working with cross-functional leaders, this individual will also introduce and manage an Information Security Management Program (ISMP) that improves The Museum's identification and management of information-security risks across both technical and operational aspects of the institution.

The ideal candidate will have the experience to balance the Museum's business needs against the overhead of information security practices to arrive at the right mix of policy, practice, and people to achieve acceptable levels of risk for the business. They will also have had experience creating and executing a plan for migration to the Cloud; all systems that can be moved should be moved. The right leader will also be a life-long, passionate learner of Information Technology and Security, a thought leader and innovator, an influencer, and a true teammate in the Digital team. They will have an ability to build strong collaborations with other divisions (especially Finance & Facilities) and a pragmatic focus on getting things done.

Manage the IT teams:

  • Lead, manage, and mentor Information Technology and Security teams to evolve the staff, expertise, and focus in order to track and stay ahead of change in the Museum and its objectives
  • Coach and develop personnel, create long term and short-term goals for the team, and monitor progress and promote the professional development of staff through open communication, active management, and continued development and education.
  • Develop and maintain strong relationships with vendors and service providers to ensure institutional requirements are being met, and performance/availability objectives and SLAs are satisfied.

Partner across all divisions in the Museum to develop and execute an IT roadmap that supports our mission, strategy and objectives:

  • Work closely with the Digital leadership team to identify solutions that meet or exceed institutional requirements.
  • Understand the impact of service interruptions on all areas - onsite and online - of the Museum and commit to the protection of uptime, integrity, and availability of critical infrastructure that supports the Museum's audiences (e.g., visitors, educators, students, donors, volunteers, etc.).
  • Be a student of modern IT and Security practices and apply your curiosity, voice, vision, and urge-to-innovate to guide managers and staff, identify opportunities for automation, cost savings, and service quality improvement in close collaboration with the Finance Team.

Work in partnership with the Finance, Facilities, and HR divisions to develop an ISMP:

  • Develop and manage an enterprise security and maturity focus within IT. Develop existing talent, hire to augment the capabilities of the team, and train and develop staff to build this competency and apply it to the business. Promote security and maturity in everything the IT team does.
  • Develop a mature, structured approach to comprehensive IT security that covers all major areas of practice, including vendor risk management, risk identification and remediation, security education and training, incident handling and reporting, disaster recovery, access control, configuration management, configuration and access auditing, etc.
  • Systematize the Museum's approach to operational and IT security, create and manage policies and procedures, and ensure an evergreen approach that provides acceptable assurance to the Board of Trustees and our audiences that the institution can be trusted as a custodian of protected information.

Develop and manage a budget for the Information Technology group:

  • Carefully track the planned and actual evolution of the Museum, its needs, and the workload of IT staff, and advocate for the controlled growth and development of the IT teams as appropriate to meet these challenges.
  • Participate in the formulation of the Museum's enterprise architecture and system planning process. Assess cost and feasibility, and work with colleagues across all divisions to meet our strategic goals.


RESPONSIBILITIES:

  • 130+ Servers
    • 120+ virtual servers (40 SQL Servers)
    • 10+ physical servers
  • 600+ Active Directory Accounts
  • 50TB+ Enterprise Storage
  • Manage 20+ cloud solutions and integrations
  • Build and maintain 20+ vendors relationships
  • Manage annual budget of $3M+
  • Manage 3+ teams and 5+ disciplines
  • Mentor/coach 15+ staff
  • Lead and coordinate 30+ projects annually
    • 10-12 high impact, high visibility projects annually
    • 20+ maintenance projects annually
  • Support 750+ devices and computer systems


WORK SCHEDULE & REMOTE WORK:

This position is full-time, 40 hours/week.

Remote Flexibility

Normal hours of operation: 9am - 5pm ET; some off-hours work expected during patch cycles and as required.


REPORTS TO:

Chief Digital Officer


MINIMUM QUALIFICATIONS:

  • Bachelors of Science or Arts degree.
  • 10 or more years of broad-based information technology experience with at least 5 years managing information security programs
  • 10+ years of experience in a progressive leadership role, leading teams, and managing projects; proven ability to develop high-performance teams, manage for growth, and focus on customer satisfaction.
  • Hands-on experience in the implementation of structured approaches to developing mature operational practices and procedures with focus on continuous improvement.
  • Demonstrated written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and non-technical audiences.
  • Experience creating and executing plans for migration to the Cloud.
  • Ability to build strong collaborations with other divisions and a pragmatic focus on getting things done
  • Experience managing complex project portfolios and visualizing/communicating status of these projects using industry standard toolsets.
  • Experience creating, managing, and evolving an Information Security Management Program based upon industry best practices (e.g., NIST, ISO27001) and regulatory requirements (e.g., GDPR)
  • Thorough to expert knowledge of the following:
    • Network technologies including switching, routing, intrusion detection and prevention, and firewall administration (Cisco experience preferred)
    • Windows and Linux server administration
    • Windows and MacOS desktop operating systems and applications
    • Storage environment administration (NAS/SAN)
    • Business continuity/disaster recovery planning and implementation
    • Database, data warehouse, CRM administration
    • Server virtualization technologies (VMWare)
    • Cloud-based services (AWS, Azure)
    • Auditing and monitoring processes and software solutions
    • Payment Card Industry (PCI) standards and Massachusetts Privacy Laws


STARTING SALARY:

Exempt (Salaried). $185,000-200,000/year.


BENEFITS:

Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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