Museum of Science
  • 09-Nov-2021 to Until Filled (EST)
  • Visitor Services - 399
  • Boston, MA, USA
  • 15.00
  • Hourly
  • Regular, Part Time

Visitor Services Operations Representative

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

The Operations Representative is a proactive, energetic team member critical to our commitment to providing guests with a positive and memorable experience at the Museum of Science! The Operations Representative provides welcoming guest service while conducting admission and/or operational duties in several key, high profile areas of the museum including the Exhibit Halls entry, Mugar Omni Theater, 4D Theater, Garden Walk & Insect Zoo, Thrill Ride 360 simulators, school group check-in and logistics, and special exhibits.


RESPONSIBILITIES:

  • 20,000 - 50,000 guests per week depending on the season.
  • Up to 15,000 guests per day during school vacation week / holiday periods or special exhibitions.
  • 1,000 3,000 school children per day during the school year.
  • Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends.
  • This position requires dressing in accordance with specified appearance standards/dress code.

WORK SCHEDULE:

We have 4 part-time shifts available.

Shift #206: 12.5 hrs/week

Fridays 10:00 - 4:00

Sundays 8:45 - 5:15

Shift #215: 13.25 hrs/week

Fridays 8:45 - 5:00

Saturdays 4:15 - 10:15

Shift #214: 21 hrs/week

Thursdays 8:45 - 5:00

Fridays 8:45 - 5:00

Saturdays 4:15 - 10:15

Shift #217: 24 hrs/week

Wednesdays - Fridays 8:45 - 5:15


Opportunities to sign up for additional shifts.


REPORTS TO:

Manager, Visitor Services & Venue Operations


MINIMUM QUALIFICATIONS:

  • HS Diploma or equivalent
  • Six (6) months of customer service experience
  • Demonstrated attention to detail.
  • Proven experience juggling many tasks calmly and efficiently in a fast-paced setting.
  • Proven success working independently

STARTING SALARY:

Non-Exempt (Hourly), $15.00/hr


BENEFITS:

*Dependent on number of hours worked.

Free parking, T accessibility, up to a total of 48 hours of paid vacation time, accrued, paid sick time, 16 hours of paid, holiday time, medical and vision insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, a Museum Membership after one year of service, employee referral program, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

or

Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement & savings plan.


VACCINATION POLICY:

Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
  • Facebook Twitter LinkedIn Email
.
museum of science logo contact us about us sign up for email facebook youtube twitter insta linkedin tiktok stem leadership careers, internships, volunteering private events and rentals press room podcasts sparks mathworks logo wcvb logo best of boston 2021 logo mass cultural council logo charity navigator logo association of zoos and aquariums logo code of ethics terms of use privacy policy legal notice
Membership Educators Log In / Register logo Visit Explore Give Tickets View Today's Schedule