Museum of Science
  • 14-Sep-2021 to Until Filled (EST)
  • Visitor Services - 399
  • Boston, MA, USA
  • 15.00
  • Hourly
  • Regular, Full Time

Visitor Services Sales Representative

Museum of Science, Boston

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


Sales Representatives are proactive, passionate, sales driven team members who excel at matching Museum offerings to the interests and needs of our guests. Working primarily at the Museum's box office and secondarily at other cash handling locations, Sales Representatives sell tickets, memberships, and additional venues and products to increase the audience engagement, meet sales goals, boost Museum revenue, and support the best possible experience for Museum of Science visitors.


  • An average of 45 and reaching up to 300 transactions per Sales Representative, per day.
  • This position requires active support and engagement of the Museum's sales programs, including meeting department sales goals, and daily sales may include 1-20 or more memberships per day, and 1-10 or more automatic renewal
  • sign ups per day.
  • Eligible for $2 or more incentive for each Membership sale.
  • Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends.
  • This position requires dressing in accordance with specified appearance standards/dress code.


This position is regular, full-time, 30 hours per week with the following schedule: Tuesday, Wednesday, Friday 8:45 am - 5:15 pm and Saturday 4:00 - 10:00 pm.


Director, Visitor Services


  • HS Diploma or equivalent
  • 1 or more years of sales experience
  • Demonstrated ability to match guest interest to Museum offerings and effectively up-sell additional offerings to meet sales goals
  • Demonstrated attention to detail
  • Proven experience juggling many tasks calmly and efficiently in a fast paced setting
  • Proven success working independently
  • Basic math skills sufficient to collect payment and make accurate change on transactions, compare costs of guest purchase options, or keep accurate capacity counts
  • Proven ability to maintain accuracy in cash handling
  • Demonstrated customer service and communication skills


Non-Exempt (Hourly). $15.00/hr


Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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