Museum of Science
  • 14-Jul-2021 to 12-Sep-2021 (EST)
  • Visitor Services - 399
  • Boston, MA, USA
  • Temporary, Full Time

Visitor Services Operations Representative (Summer Shifts)

Museum of Science, Boston

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


The Operations Representative is a proactive, energetic team member critical to our commitment to providing guests with a positive and memorable experience at the Museum of Science! The Operations Representative provides welcoming guest service while conducting admission and/or operational duties in several key, high profile areas of the museum including the Exhibit Halls entry, Mugar Omni Theater, 4D Theater, Garden Walk & Insect Zoo, Thrill Ride 360 simulators, school group check-in and logistics, and special exhibits.


  • 20,000 - 50,000 guests per week depending on the season.
  • Up to 15,000 guests per day during school vacation week / holiday periods or special exhibitions.
  • 1,000 3,000 school children per day during the school year.
  • Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends.
  • This position requires dressing in accordance with specified appearance standards/dress code.


These positions are temporary through September 6, 2021. We have the following shifts available:

Shift #503 - 16.5 hours/week

Friday 10:00am-3:00pm

Saturday 10:00am-3:30pm

Sunday 10:00am-4:30pm

Shift #504 - 12 hours/week

Saturday 10:00am-4:30pm

Sunday 10:00am-4:30pm

Opportunities to sign up for additional shifts.


Manager, Visitor Services & Venue Operations


  • HS Diploma or equivalent
  • Six (6) months of customer service experience
  • Demonstrated attention to detail.
  • Proven experience juggling many tasks calmly and efficiently in a fast-paced setting.
  • Proven success working independently


Non-Exempt (Hourly), $15.00/hr


Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement & savings plan.

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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