Museum of Science
  • 08-Oct-2019 to 05-Nov-2019 (EST)
  • Information Desk - 394
  • Boston, MA, USA
  • Regular, Part Time

Information Specialist

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient response to problems, issues, and questions at the Information Desk.


DIMENSIONS:

  • 1.4 million visitors annually
  • This is a uniformed position
  • Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends


WORK SCHEDULE:

This position is part-time, 8 hours/week, either every Monday or every Friday (scheduled day will depend on the availability of the best qualified candidate) from 8:45am-5:15 pm.


REPORTS TO:

Manager, Science Central


MINIMUM QUALIFICATIONS:

  • Three (3) years or more of customer service experience
  • Demonstrated professionalism
  • Demonstrated organizational skills
  • Proficient in Microsoft Word, Excel, web browsers, Outlook
  • Demonstrated oral and written communication skills in order to effectively provide customer service, promote museum offerings, and quickly resolve issues
  • Ability to handle multiple tasks at one time in fast-paced environment


STARTING SALARY:

Non-Exempt (Hourly).


BENEFITS:

Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement & savings plan.


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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