Museum of Science
  • 29-Aug-2019 to 05-Oct-2019 (EST)
  • Public Safety - 776
  • Boston, MA, USA
  • Regular, Full Time

Public Safety Shift Leader

Museum of Science, Boston

www.mos.org


Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.


SUMMARY STATEMENT:

Responsible for maintaining a safe and secure environment by coordinating the activities of Public Safety Officers on the shift including but not limited to: ensuring staff are properly trained to perform daily shift procedures and operational tasks; responding to emergency incidents and performing critical analysis of the circumstances to determine when to involve the Director of Public Safety or Assistant Manager or Public Safety and take preliminary action to safe guard staff, volunteers, interns, guests, and property prior to the arrival of the Director of Public Safety and/or Crisis Management Team designee; monitoring the Skidata garage system and garage capacity report to coordinate efficient garage entry and exit process; and accounting of garage bank and daily revenue.


RESPONSIBILITIES:

  • 1.5 million visitors each year
  • 1.2 million square feet of property
  • 975 car garage capacity on 5 floors
  • 100+ lost children per year
  • 300+ medical incidents per year
  • 200+ incidents including but not limited to: theft, vandalism, criminal behavior
  • 24 x7 operation which requires working on weekends, holidays & emergency closings
  • Daily customer contact
  • 24-30 school buses per day
  • Monitoring over 100 alarm points
  • Monitoring over 100 surveillance cameras


WORK SCHEDULE:

This position is full-time, 40hrs/wk, Tuesday-Saturday, 4:00pm-12am


REPORTS TO:

Director, Public Safety


MINIMUM QUALIFICATIONS:

  • H.S Diploma or equivalent.
  • 3 or more years of security, incident response, and customer service experience
  • Demonstrated leadership skills
  • Demonstrated effective decision making using sound judgement
  • Ability to remain calm in emergency situations
  • Experience training and orienting staff
  • Attention to detail
  • Demonstrated customer service skills
  • Ability to comprehensively operate Windows based computer systems and electronic equipment
  • Ability to remain alert
  • Written and verbal communication skills and thorough comprehension of the English language


STARTING SALARY:

Non-Exempt (Hourly).


BENEFITS:

Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

Museum of Science
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